Common Questions & Answers
What types of game entertainment equipment does Senyan offer?
Our product line is extensive, covering arcade game machines, home entertainment systems, and virtual reality (VR) equipment. We specialize in self-developed full dynamic cockpits with multi-sensory feedback technology, featuring popular visual styles like cyberpunk and mecha.
Can you customize machines for my specific market or brand? (OEM/ODM)
Yes, absolutely. We offer deep customization (OEM/ODM) capabilities. We can tailor the machine’s exterior appearance, game themes, and even adjust difficulty levels and reward mechanisms to align with local player habits.
How does Senyan equipment improve my venue's revenue efficiency?
Our machines feature double or triple-player positions to increase customer flow. Statistics show our single-machine revenue efficiency is 50% higher than the industry average, with built-in data background for real-time monitoring.
Is the equipment compatible with local payment systems outside of China?
Yes. Our devices are built for global adaptation. They are compatible with multi-language and multi-currency systems, supporting tokens, QR code scans, and credit cards.
What is the lead time for orders and how is shipping handled?
Regular models are in stock. For customized orders, we complete production within 30 days. We offer factory-direct supply (20-30% lower than distributors) and support both sea and air freight.
How do you handle maintenance and after-sales support for international clients?
We use modular designs for easy part replacement and provide English manuals/video tutorials. Our professional after-sales team offers 7×24-hour English online assistance to resolve any issues promptly.
